Frequently Asked Questions

Everything you need to know about your OpTic order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You can cancel your order within 60 minutes of placement; after that, we are unable to make changes.

Are your products ethically sourced?

Quality and integrity are our priorities. We partner only with manufacturers who adhere to strict fair labor standards and sustainable production practices.